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Plan Your Visit

Whether this is your first visit to The Broadway Rose Theatre or your fiftieth, we want to ensure that you enjoy every moment. If you have any questions about tickets or our services, please call the Box Office at 503-620-5262 or e-mail info@broadwayrose.com.

Learn more about The Broadway Rose Theatre by watching this video.

Accessibility/Special Needs
The Deb Fennell Auditorium includes a wide handicapped accessible aisle in the 7th row of the theater. Limited wheelchair seating is available in the lower left and lower right sections of row G. This row is also available for those using walkers and for those who have trouble with stairs. The first row of the New Stage Auditorium includes removable seats to accommodate special needs. If you order tickets on-line, please indicate any special needs seating in the Notes box, or order by phone at 503-620-5262.

We also have Assisted Listening Devices (ALD’s) with over the ear head phone and a limited number of inductive coil attachments. These are available at our Will Call desk the night of the performance and can be reserved with either a drivers license or credit card as collateral.

Broadway Rose also does one audio described performance per run of a show. Please see our calendar for more details. Complimentary large print programs are also available.

Arrival Time
Productions begin promptly, so we encourage you to arrive at least 15 minutes early. Doors open an hour before the show, and seating begins 30 minutes before the curtain. Evening performances begin at 7:30 p.m. and matinee performances begin at 2 p.m. Children's Theater productions generally begin at 11 a.m. (please check show listings for exact times).

Attire
The Broadway Rose requires the basics (shirt, shoes, etc.) but beyond that, come as you like and be comfortable! Casual dress is fine, so is your Sunday best. The key is to enjoy the show!

Box Office
The Box Office is located at our New Stage at 12850 SW Grant Ave in Tigard. You may purchase tickets in person or over the phone at the Box Office with no additional service fees by calling 503-620-5262, or purchase online at www.broadwayrose.com. Box Office hours are Monday through Friday from 10 a.m. to 6 p.m. During productions hours may be extended.

Cameras and Recorders
Photography, videography and audio recording are strictly prohibited.

Cell Phones, Pagers and Watch Alarms
Please turn off cell phones, pagers and watch alarms prior to the performance.

Children
Children under six years of age, including babes in arms, will not be admitted to our Mainstage shows. Broadway Rose productions are generally suitable for ages 8 and above. Some shows deal with mature themes and may not be appropriate for all children. However, children of all ages are welcome at our Childrens’ Theater productions.

Food & Drinks
Refreshments are available for purchase at concessions before the performance and during intermission. Other than water, food and beverages are not permitted in the theater auditorium.

Late Seating Policy
To cause the least amount of disruption to the performance and the other patrons, and to ensure safety, if you arrive late you will be seated at the first suitable pause in the performance at the discretion of the House Manager. You might not be seated in your assigned seat until intermission. In some cases, late seating may not be permitted.

Performance Locations and Parking
Our summer performances and Children's Theater productions perform in the Deb Fennell Auditorium at Tigard High School located at 9000 SW Durham Road in Tigard. The theater is about 15 minutes south of downtown Portland. Take I-5 south to exit 290 and make a right at the bottom of the ramp. Turn right at the first light onto 72nd Ave. At the second light, turn left onto Durham. Go through three lights. The Deb Fennell Auditorium is on your left. The proscenium theater is air-conditioned, handicap accessible and seats 600. Parking is free.

All other productions are held at The Broadway Rose New Stage located at 12850 SW Grant Ave in Tigard. The theater is about 15 minutes south of downtown Portland. Take I-5 south to exit 294, OR-99W toward Tigard/Newberg. Stay on 99W/SW Pacific Hwy for two miles. Turn right onto SW Walnut St. Make the next left onto SW Grant Ave. Go to end of block. The New Stage is on your left. Free parking is available in the theater parking lot, with additional parking at the CF Tigard Elementary School.

Lost & Found
To inquire about a lost item, please call the Box Office at 503-620-5262, Monday–Friday, 10 a.m.–6 p.m. Or e-mail Jason with the subject line “Lost & Found.” Please include your name, phone number, seat location, and a description of the item. Lost & Found items are stored for three months, and then donated to charity.

Patron Considerations
In consideration of others, patrons leaving the auditorium during the performance may not return to their seats until intermission. Please refrain from wearing strong perfume and cologne. Please refrain from talking, humming, and singing during the performance. Please open cough drop wrappers prior to the show beginning.

Marquee Lounge
The Marquee Club is open to donors who have shown outstanding support by making a $500 contribution within the span of a year. As a show of our sincere gratitude, members enjoy unlimited access to the lounge, which includes complimentary concessions, a private restroom, and a seating area. If you’re interested in becoming a member of the Marquee Club, please call 503-603-9862 to see how close you are to membership.

Tickets
You may purchase tickets online, by phone, or in person at the box office. Click here for ticketing information.

Tickets are non-refundable. If you’re unable to attend a performance, you may donate your tickets to The Broadway Rose and receive a tax-deductible receipt for your income taxes. Please call 503-620-5262 before the performance. Season tickets subscribers may exchange their tickets for another show.

If you lose or forget your tickets, please call 503-620-5262 for a replacement. You may pick up your tickets at the box office the day of the show.

Ticket Exchange/Missed Performances
All sales are final and non-refundable. However, season pass holders can exchange tickets for another performance of the same show if available – return tickets to box office at least 48 hours in advance to exchange. There are no refunds or exchanges for single ticket sales.

Patrons who miss their performance may come to the theater and wait for stand-by availability for the same production. If we’ve got room, we’ll get you in. Unused tickets can be taken as a tax deduction. Your unused ticket will serve as your receipt, or we can provide a Charitable Contribution form to you upon request.

Weather
Broadway Rose Theatre Company is committed to not canceling a performance due to weather.

Ushers
If you experience any discomfort during a performance, an usher or our House Manager will be glad to assist you.  

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